Política de cancelación
1. How to Cancel or Modify Your Order:
- To cancel or modify your order, please contact our customer service team at support@c-halapparel.com during our business hours. We recommend doing so as soon as possible to ensure that we can process your request promptly.
2. Cancellation and Refund Eligibility:
- Cancellation requests made within the specified cancellation period will be eligible for a full refund. Refunds will be issued to the original payment method used for the purchase.
3. Refund Processing Time:
- Refunds for eligible cancellations will be processed within 3-5 business days from the date of cancellation. Please note that it may take additional time for your financial institution to reflect the refund in your account.
4. Cancellation After the Cancellation Period:
- If you request a cancellation or modification after the specified cancellation period has ended, we will make every effort to accommodate your request. However, we cannot guarantee that we can stop the shipment or make changes to your order at this stage.
5. Pre-Orders:
- For Pre-Orders, cancellation requests will be considered on a case-by-case basis. Please reach out to our customer service team at support@c-halapparel.com to discuss your specific situation.
6. Non-Cancellable Items:
- Some items or purchase options may be non-cancellable due to their nature. In such cases, we will clearly indicate the non-cancellable status during the purchase process.
7. Questions or Concerns:
- If you have any questions or concerns regarding our Purchase Options Cancellation Policy or need to request a cancellation or modification, please don't hesitate to contact our customer service team at support@c-halapparel.com. We are here to assist you.
Policy Changes:
- We reserve the right to update our Purchase Options Cancellation Policy as necessary. Any changes will be reflected on this page.
Thank you for choosing Constant Highs and Lows. We appreciate your understanding and cooperation regarding our cancellation policy.