Shipping policy
Shipping Policy
Thank you for choosing Constant Highs and Lows. Our goal is to make your shopping experience as smooth as possible. Here are the key details about our shipping procedures:
Shipping Overview:
- Locations: We ship exclusively within the United States from our headquarters in California.
- Carrier: We rely on UPS for its dependable and timely deliveries.
Shipping Schedule:
- Processing Time: All items are made to order, and it generally takes about 2-4 business days to process each garment before shipping.
Shipping Times:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Delivery typically takes between 1-5 business days, depending on your location.
- Please allow a total of 3-9 business days from order placement to delivery at your doorstep.
Tracking Your Order:
- Track your order’s progress using the UPS tracking number provided in your shipping confirmation email.
- If you have questions about your order status, please contact our support team at support@c-halapparel.com.
Shipping Delays:
- While we strive to maintain our shipping schedule, please note that occasional delays can occur due to external factors beyond our control, such as severe weather or national holidays.
Address Accuracy:
- Ensure your shipping address is complete and correct to avoid any delays.
- If there are any changes to your shipping address post-order, contact us immediately at support@c-halapparel.com.
Pre-Orders:
- Estimated shipping dates for pre-orders are provided during checkout for your convenience.
Customer Support:
- For any concerns or inquiries, don’t hesitate to reach out to our customer service team at support@c-halapparel.com. We’re here to help!
Policy Updates:
- Our shipping policies are subject to periodic updates, which will be promptly reflected on this page.
We appreciate your business and look forward to serving you with high-quality apparel and efficient service at Constant Highs and Lows. Thank you for your support!